Support | Intima Calendar

Common support topics

Start here for the areas most users ask about.

For login, password reset, confirmation, or two-factor authentication issues, email support with your account email and device details.

Private-note passphrases are not stored by Intima and cannot be recovered. Keep a secure backup of your passphrase.

If reminders are not arriving, check notification permissions, device focus modes, email filters, and app notification settings.

Public, Busy, Private, and Phantom visibility affect what partners can see. Review event visibility before sharing calendars.

Changes made offline are queued locally and sync after reconnecting. If a conflict occurs, Intima may ask before overwriting changes.

For billing questions, include whether you subscribed on web, Apple App Store, or Google Play so support can direct you correctly.